Support, Contact & FAQs
Experiencing an issue? Just let us know!
Fill out the form or email support@bynestor.com
Frequently Asked Questions
📦 What am I purchasing?
You're purchasing a digital download of a LUT (Look-Up Table) pack created by Nestor Pool. These LUTs are designed to color grade your videos or photos and are compatible with most editing software.
🎬 What software do these LUTs work with?
These LUTs are compatible with Adobe Premiere Pro, Final Cut Pro X, DaVinci Resolve, Adobe After Effects, Adobe Photoshop, Lumafusion, and other software that supports .CUBE or .3DL formats.
📥 How do I download my LUTs?
After completing your purchase, you'll receive a download link via email and on the order confirmation page.
🛠️ How do I install the LUTs?
Each download includes a PDF guide with step-by-step instructions for Premiere Pro, Final Cut, and DaVinci Resolve.
❓I’m new to LUTs. Will I know how to use them?
Yes! These LUTs are made for both beginners and professionals. The included guide will help you get started easily.
🔁 Can I use these LUTs on all my projects?
Yes, for unlimited personal and commercial projects. Resale or redistribution of the LUTs themselves is not allowed.
💬 I’m not getting the results I expected — what can I do?
Make sure to adjust exposure, white balance, and contrast after applying the LUT. Color grading often requires small tweaks to match the lighting and style of your original footage.
📧 I didn’t receive my download email. What should I do?
Check your spam or promotions folder. If it's not there, contact us at info@nestorpool.com with your order number.
🔒 Are refunds available?
All digital product sales are final. Please review the product details carefully before purchasing.
🧠 Need more help?
If you need personalized support, you can book a 1-on-1 consultation. Contact us or check our services page for more info.
